We have compiled a list of the common questions about Belrobotics Robot Mowers. We also have a dedicated FAQ’s Section for more information. Alternatively, you can get in touch with us.
No, our experienced team will be there to do it for you!
No, BigMow and ParcMow are both very simple to operate! Once our team has installed your robot you will be shown the key instructions to get started then left with handover documents with everything you need to know. Most customers opt for our additional maintenance package for extra piece of mind.
No, BigMow and ParcMow are fully autonomous. Once their battery needs charging they will return to their docking station to charge and return by themselves.
No, they are virtually silent!
Press the START button and close the keypad hatch. To stop it, simply press the large STOP button.
No, not for the GPS RTK models with WiseNav, they operate using a virtual boundary. However, the Connected Line models do still require a perimeter wire. This is laid by our team around the edge of the area to be mowed.
BigMow will manage up to 75,000 m2 and ParcMow will manage up to 45,000 m2
Before all installations, a site appraisal and survey will take place to match you with the correct size robot for your area. Whether you need one or two robots, our team will ensure they recommend the correct one for you.
No, your robot will cut your desired area beautifully. If desired we would recommend complimenting the edges with a trimmer to get a perfect finish.
We would recommend replacing your blades every 3 months to ensure the best quality of cut.
Whatever you wish to cut with a conventional ride-on mower, you will be able to cut with a robot. All obstacles and uneven ground are fine!
Yes, but we recommend these types of objects should be raked away before allowing the system to run, which will benefit the life of the blades.
The physical wire or virtual boundary will be correctly laid/planned around the desired area to be cut. Any large obstacles within the designated wire will be carefully cut around as the robots will use their sensors to locate what is in front of them.
No! Continuous mowing will actually improve the quality of the grass in these areas.
The robots will run for a few hours at a time then they will take themselves back to charge for approx an hour then proceed back to mowing.
The answer is yes. Our robots are designed to face all weather conditions… within reason! The only weather the robot should not run in is if the ground is frozen, or snow.
With all things, yes. However, if they are stolen, they are pretty useless to anyone as they will not work elsewhere, and have no scrap value. As soon as the machine is tampered with it switches off and sends an alarm to the mobile app.
We recommend a large commercial site such as a golf driving range or sports ground 10 minutes every morning to give it a quick wash down inside to remove mud and grass residue. This will ensure there are no blockages and smooth running can continue. If you have a Parcmow on a smaller piece of land you can do the same every day, or once every few days will also be fine.
Yes, you can, and so can we. In order to ensure the robot is performing correctly, you can monitor and control it from your smartphone app.
Just put a ticket in via our AMS Support app and an engineer will try to get to you within 48 hours!