We have compiled a list of our Frequently Asked Questions – you will find answers to the questions we get asked the most when looking to purchase an Belrobotics Robot Mower.
If you don’t find the answer you are looking for within our FAQ’s, please get in touch with us here.
No, our experienced team will be there to do it for you!
No, BigMow and ParcMow are both very simple to operate! Once our team has installed your robot you will be shown the key instructions to get started then left with handover documents with everything you need to know. Most customers opt for our additional maintenance package which includes 24-hour telephone support if you get stuck.
No, BigMow and ParcMow are fully autonomous. Once their battery needs charging they will return to their docking station, charge and return by themselves.
No, they are virtually silent!
Press the START button and close the keypad hatch. To stop it, simply press the large STOP button.
Yes, a perimeter wire is laid by our team around the edge of the area that is buried around 2cm underneath the ground.
BigMow will manage up to 24,000 m2 up to 3 – 5 times per week. ParcMow will manage up to 14,000 m2 up to 3 – 5 times per week.
Before all installs a site survey and qualification will take place to match you with the correct size robot for your area, as the type of area, e.g one with many different sections/obstacles can have some effect! Whether you need one or two robots, our team will ensure they recommend the correct one for you.
No, your robot will cut your desired area beautifully. If desired we would recommend complimenting the edges with a trimmer to get a perfect finish.
We would recommend replacing your blades every 3 months to ensure the best quality of cut.
Whatever you wish to cut with a conventional mower, you will be able to cut a robot. The only areas that you may struggle with is if there are lots of small sections that are not connected. All obstacles and uneven ground are fine!
Yes, but we recommend these types of objects should be raked away before allowing the system to run, which will benefit the life of the blades.
The wire will be correctly laid around the desired area to be cut. Any large obstacles within the perimeter wire will be carefully cut around as the robots will use their sensors to locate what is in front of them.
No! The continuous mowing will actually improve the quality of the grass in these areas.
The robots will run for a few hours at a time then they will take themselves back to charge for an hour then proceed back to mowing.
The answer is yes. Our robots are designed to face all weather conditions… within reason! The only weather the robot should not run in is if the ground is frozen, or snow.
With all things, yes. However we have no records of one ever being stolen, they are pretty useless to anyone as they will not work elsewhere, and have no scrap value. As soon as the machine is tampered with it switches off and sends an alarm to the mobile app.
We recommend a large commercial site such as a golf driving range or sports ground 10 minutes every morning to give it a quick wash down inside to remove mud and grass residue. This will ensure there are no blockages and smooth running can continue. If you have a Parcmow on a smaller piece of land you can do the same every day, or once every few days will also be fine.
Yes, you can, and so can we. In order to ensure the robot is performing correctly, you can monitor and control from your smartphone app.
Give us a ring or put a ticket in via our AMS Support app and an engineer will try to get to you the following day!