fbpx

Privacy Policy

Effective from 22nd May 2019.

This Privacy Policy sets out how we, AMS Robotics a trading name of Automated Managed Services Ltd, obtain, store and use your personal information when you use or interact with our website, www.amsrobotics.co.uk (our website), or where we otherwise obtain or collect your personal information.

DEFINITIONS

“We”, “us”, “AMS” and “AMS Robotics” means:
Automated Managed Services Ltd is registered in England. Company number 08845700
Registered office
Automated Managed Services Ltd
Office 1, Business Centre West
Avenue One,
Letchworth Garden City
Hertfordshire,
SG6 2HB
“You” means a User of this website.

Data controller: Administrator Manager

How to contact the Data Controller: You can contact the data controller by writing to the address above or sending an email to [email protected]

Your rights in relation to your personal information

We are registered with the ICO under the Data Protection Register, our registration number is: ZA359671.

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Data controller: Administrator Manager

How to contact the Data Controller: You can contact the data controller by writing to the address above or sending an email to [email protected]

How we collect your personal data:

  • when you provide it to us (e.g. by contacting us),
  • from your use of our website, using cookies

Personal information we collect: name, contact details, IP address and information about your computer/device.

How we use your personal information: for administrative and business purposes in particular to contact you, to improve our business and website, for advertising and analytical purposes only with your explicit consent.

Disclosure of your personal information to third parties: only to the extent necessary to run our business, fulfill any contracts we enter into with you and where required by law or to enforce our legal rights i.e tax purposes.

Do we sell personal information to third parties: No

How long we retain your personal information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.

How we secure your personal information: We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Use of cookies: We use cookies on our website including analytical and targeting cookies. To find out more please visit our cookies policy here: Cookie Declaration

Transfers of your personal information outside the European Economic Area: HostGator is a web hosting company based in the USA and provides us with the infrastructure to build and maintain the Automated Managed Services Website. The HostGator Privacy Policy can be found at: https://www.hostgator.com/privacy. Appropriate safeguards are undertaken while transmitting personal information outside of the European Economic Area.

Sensitive Data: We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

Generally, we do not solely rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via post or email. Therefore we may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.

Please email us at [email protected] or write to us to the address shown under definitions at the beginning of the page. If you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/ActivityType of dataLegal basis for processing
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)(a) Identity (b) Contact (c) Technical(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise (b) Necessary to comply with a legal obligation
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) TechnicalNecessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
To enable you to partake in a prize draw, competition or complete a survey(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications(a) Performance of a contract with you (b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To make suggestions and recommendations to you about goods or services that may be of interest to you(a) Identity (b) Contact (c) Technical (d) Usage (e) ProfileNecessary for our legitimate interests to develop our products/services and grow our business
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications(a) Performance of a contract with you (b) Necessary for our legitimate interests to recover money owed to us
To register you as a new customer(a) Identity (b) ContactPerformance of a contract with you
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences(a) Technical (b) UsageNecessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences otherwise contact our EMS provider.

Our EMS provider is; Mailchimp. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date
  • Name
  • Telephone No.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want to opt in for information to be used for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the unsubscribe link in the next email marketing you receive or by writing to the address under the definitions section or by emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our products which we think you may find interesting if you tell us that you wish this to happen.

Your Personal Information is protected in the United Kingdom by the Data Protection Act 1998. You have the right to request in writing to receive a copy of the Personal Information held by us, and the source of the Personal Information. Personal data requests are free of charge, unless unfounded and/or excessive, then we may charge a £10 fee for providing the Personal Information to you. Please write to the Administrator Manager at the address under the definitions section.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this privacy policy

We ha the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Want to know more?

Get in touch to arrange your free no obligation site appraisal