Protecting Your Investment
Our Service & Support Plans are to protect your investment and give you peace of mind. Whether you opt to lease or buy your Belrobotics robot technology, we’ve got you covered. Therefore a Belrobotics robot installed and maintained by AMS Robotics qualifies for a 2 Year Parts and Labour Warranty. We handle and process all warranty claims on your behalf, with minimum fuss.
Complete Peace of Mind…
It is said a machine is no better than the service it is receiving. With this in mind, AMS Robotics offers a 5 year full service & support contract plan that gives you more than just warranty cover. It will give you the added peace of mind that everything is being looked after, from a simple cable break to a failed battery. We will ensure that all servicing is carried out at the correct intervals and if there’s ever a problem, we will be there to sort it out.
Service & Support Plans
Features Overview
Welcome Pack
Essential reading for new customers, helping you get the most out of your robotic mower. We provide full instructions on how to look after your new robot, so it needn’t be scary!
Telephone Support
Dedicated telephone support number for 7 days a week assistance.
AMS Support Web App
Dedicated Web App for fault reporting, robot service/maintenance history and parts ordering.
Battery Cover & Replacement
Full battery cover & replacement
Parts & Labour
Warranty parts and labour covered, excluding consumables.
Callouts – 48 Hour Turn Around
Technician on site within 48 hours of fault reporting.
Annual Tune Up
All robots in your fleet will receive an annual service, to ensure they remain in tip top condition.
Premium access to the Belrobotics App
The Belrobotics app gives you access to your robot mower, wherever you are. As soon as you have installed the app and logged in, you can fully control it, e.g:
- Locate your mower using GPS
- Check the life status, battery and maintenance history
- Have an overview of the mower’s activities and battery
- Send commands from your smartphone/tablet to let the mower charge, rest or work
AMS Support APP
