Service and Support Plans

With the install completed only a week ago at the end of October, the outfield is looking alot tidier already, the significance being that it’s only been the robots that have been in use. With the added fact that it has rained in the past few days the difference is much better, when compared to how it looked when traditional Ball Picker equipment was used. We are happy with the robots and expect the improvement of the overall outfield health is set to continue.

A great bonus for us is no more cut balls, as it’s been damp the last couple of weeks, we have been able to go out and remove the previous plugged balls so the outfield will improve even further with the robots. Overall it has been saving us time and money, which is what every facility owner really wants and is the reason why we went for the robots in the first place…We have had great feedback, it’s been mainly amazement from our customers that these two small robots are out on the outfield collecting balls and cutting the grass. It has been a real talking point and has generated alot of interest for us. Which has been great marketing from a commercial aspect and has been one of the immediate benefits of the robots since installation, it has been really positive I’m very pleased

Ball management at driving ranges is usually not at the top list of importance for most golfers that use the range. However it is most definitely a huge issue for range owners like myself. The constant battle to make sure the balls are collected every night and are ready again for when the range opens again the next day, is often very time consuming and resource draining. The outfield robots are a truly unique concept, that attempt to address this issue with Range Ball Plan and as such were a welcomed addition to the facility. It’s been about year since installation and overall I’d say the last year has been a somewhat mixed. The health of the outfield has improved and the when the balls are being collected its been tremendous, however with variables such as poor weather impacting the robots, it has been a struggle at times. That being said Phil and his team have been very proactive in trying to resolve issues, they have a strong desire to make the system work making the support service they offer very good.

The install went really well, outfield is looking better than it ever did with the introduction of the robots and new targets. BigMow and BallPicker are very efficient; there were some initial teething problems due to wet conditions. However AMS’s technical support has been extremely good in resolving them. Overall we are very pleased with the AMS robot technology and the efficiency it has brought to our outfield maintenance management

I can say that the initial consultation and sales process, along with the installation of the equipment by Phil, Sam and their team was excellent and the on going project to refurbish the golf driving range and practice facilities has already generated a lot of new interest at the club and we have had a lot of positive feed back from our existing customers and members which will hopefully translate into higher ball sales on the range in the near future.

We are very happy with the outfield robots, it has changed the way we operate at Foxhills driving range and while it may take some getting use to how the system works, it is a very much welcomed addition to help us streamline resources and reduce costs. I can only comment positively on Philip and his team, they were very professional, hard working, friendly and very communicative throughout. The installation overall was an easy and smooth process, with minimal disruption to the facility. I would recommend anybody thinking about ‘Range Ball Plan, to do it.

It has certainly improved the playing surface at Top Field. Our grass coverage has increased with the density being much thicker due to the regular cutting. It also frees up valuable manpower hours for our volunteer ground staff as they are able to concentrate on other ground maintenance tasks. Hitchin Town FC would recommend the BigMow to all football clubs as the equipment is second to none and the service offered by the staff at AMS is both friendly and effective

All members of the team are friendly, helpful, informative and above all highly efficient in everything that they have done for our club. Everyone at Halesowen Town FC would like to put on record of how satisfied we are of the Robot Mower and the overall service of the AMS team. The time and effort saved has been huge for us and the quality of the cut is very impressive and has certainly caught of the imagination of all the supporters and everyone involved with the club. Very easy to install and would recommend it to any football club looking to improve their playing surface.

The robots have been 10/10 what more can I say, we haven’t needed to hand pick during the winter. The outfield is looking great as well, you can’t get any better than that really.

We have been delighted with the installation since last August. Throughout the season it has performed beyond our expectation as a replacement for a traditional man and machine. The support from AMS has been brilliant.

I’m absolutely delighted with my automated range system. It allows my maintenance team to concentrate on presentation of the range, rather than the messy and expensive business of collecting range balls. The outfield is in much better condition than it was when we picked up using a traditional picker. I’m delighted with my system.

I’m sure if you spoke to any golf manager/operator they would have said they have experienced a tough winter at least once. So while the robots haven’t improved the weather for us, not having heavy equipment going out to collect the balls will definitely improve the overall conditions of the outfield and we have definitely seen an improvement in comparison to previous winters.

They are a great talking point for customers, and once we worked through the teething problems and came to understand the robots more, they have been brilliant!

Our outfield on the driving range has looked fantastic all winter compared to the mud field we usually have using tractors and ball collectors and the support from AMS is second to none