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Privacy Policy

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AMS Robotics ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website amsrobotics.co.uk (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand how we handle your information. By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

AMS ROBOTICS (NORTH) LTD
Registered Address: The Old Electrical Workshop Main Street, Welby, Grantham, Lincolnshire, United Kingdom, NG32 3LT
 

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data – name, username, or similar identifier.

• Contact Data – email address, telephone number, billing/shipping address.

• Technical Data – IP address, browser type, operating system, and usage data.

• Marketing and Communications Data – your preferences in receiving marketing from us.

• Transaction Data – details about payments to/from you and other details of products/services you purchase from us.

3. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct interactions – when you fill in forms or correspond with us.

• Automated technologies – as you interact with our site, we may automatically collect data via cookies and other tracking technologies.

• Third parties – such as analytics providers, advertising networks, and payment processors.

4. How We Use Your Information

We use your personal data to:

• Provide and manage our services and products.

• Process transactions and deliver orders.

• Communicate with you, including responding to enquiries.

• Send marketing communications (if you’ve opted in).

• Analyse website usage and improve our services.

• Comply with legal or regulatory obligations.

We will only use your personal data when the law allows us to. Most commonly, we rely on the following legal bases:

• Performance of a contract

• Consent

• Legal obligation

• Legitimate interests

5. Marketing Communications

You will receive marketing emails from us if you have:

• Requested information from us or purchased goods/services.

• Provided your details and opted in to marketing communications.

You can opt out at any time by clicking the unsubscribe link in any email or contacting us directly.

6. Sharing Your Information

We do not sell your data. We may share your personal data with:

• Trusted third-party service providers (e.g. payment processors, email platforms).

• Legal or regulatory authorities, where required by law.

• Business partners, in the event of a merger or acquisition (you’ll be notified in such cases).

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. International Transfers

Some of our external service providers may be based outside the UK. Whenever we transfer your personal data out of the UK, we ensure it is protected by using approved mechanisms (such as Standard Contractual Clauses or adequacy decisions).

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

When your data is no longer needed, we will delete or anonymise it.

9. Your Legal Rights

Under the UK GDPR, you have rights including:

• Right to access – You can request copies of your personal data.

• Right to rectification – You can ask us to correct any mistakes.

• Right to erasure – You can ask us to delete your personal data.

• Right to restriction of processing – You can request we limit processing.

• Right to data portability – You can request transfer of your data to you or a third party.

• Right to object – You can object to the processing of your personal data.

To exercise these rights, contact us at [Your Contact Email].

10. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our [Cookie Policy].

11. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

12. Complaints

If you have concerns about our use of your personal data, you can contact us at no-reply@amsrobotics.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: https://www.ico.org.uk

• Phone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of any significant changes by email or via our website. Please check this page regularly for updates.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:

AMS Robotics
Address: The Old Electrical Workshop Main Street, Welby, Grantham, Lincolnshire, United Kingdom, NG32 3LT

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